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FAQ
Frequently asked questions
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If you need to change or cancel your order, please contact us as soon as possible and include your order number. We will do our best to help before your order is processed, but changes or cancellations cannot be guaranteed once it has been prepared or dispatched.If your order has already been dispatched, please refer to our Returns Policy.
We hope you love your MYMIMIA order. If you change your mind, please contact us within 14 days of receiving it. You will then have a further 14 days to return the item.Customers are responsible for return postage when changing their mind. If your item arrives faulty, damaged, incorrect or not as described, please contact us as soon as possible with your order number and photos so we can help.Please see our Returns Policy for full details. Your statutory rights are not affected.
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